Customer Experience & Retail Days

November 25, 2015

November 26, 2015

23:21 To 23:21

JW Marriott Bucharest Grand Hotel, Bucharest

are you going to attend Customer Experience & Retail Days?
Yes, I am  No one is attending yet.

Event Description


Join and witness a marketing revolution. Retail and customer experience merge into one 360+ strategy. Come and find new ways to translate customer insight into profitable strategies. Learn from best practices, interact with niche experts and, also, gain access to the most efficient CRM and Loyalty tools that will increase your sales performance and build your customers’ loyalty.
The goal of this conference is to bring together the right people, know-how and ideas to create long lasting brand lovers.


– Innovative ways and practices to differentiate your brand, overcome the challenges and engage your people.
– Develop a holistic strategy, by aligning your products, processes and people. Inspire and empower your employees to transfer it to your customers.
– The evolution of Contact Center to Experience Center.
– Digital Transformation – how does it looks like from Customer Experience’s perspective?
– Useful tools and practical roadmaps to implement and measure the experience, explore the do’s and don’ts, and foresee the pitfalls.
– Data insights- a bridge to connect with your targeted audience on a personal level.
– Loyalty programs’ evolution in retail.
– Retail for millennials. 


Customer Experience Top and Middle Management; Product Managers; Project Managers; Marketing Top and Middle Management; Customer Service & Support Executives; Sales and Marketing Executives and Managers; CIOs, Technology strategists; IT Managers; Business Analysts; Enterprise and Solution Architects; Strategic Planners, Operations Officers; Consultants; Loyalty & Retention Top and Middle Management; Analysts; Marketers; Retail Managers and Executives from:
– Important retailers
– Distribution companies
– Advertising agencies
– Research companies
– Audit & consultancy firms
– Financial institutions
– IT&C companies
– Law firms
– Producers: food home appliances, personal good, beverages, tobaccoa


Visited 455 times, 1 Visit today

Related Event

What if you could discover the no.1 secret you’re struggling to get clients? >> This live training seminar is going to be a LOT different to what you have seen before.  First of all, we don’t give you ‘theory’. We teach you the exact methods successful coaches are using TODAY to… Read more…

October 23, 2014

09:00 To 12:00

Obiectivele cursului: identificarea caracteristicilor unui vanzator profesionist, tehnici de prezentare a produselor/ serviciilor oferite, motivele de cumparare, incheierea cu succes a vanzarii, tratarea obiectiilor formulate de catre client, prospectarea pietei. Cursul este sustinut de Magnoliu Ion Stan, Smart HR. Inscrierea la eveniment se realizeaza pe site-ul

October 23, 2015 To October 24, 2015

Networking, schimb de experienta intre profesionisti, prezentari din business, PR, marketing, antreprenoriat, HR, management, CSR.

February 26, 2016 To February 27, 2016

07:00 To 15:00

Invata cum sa transformi idei si cerinte de business, in produse digitale (aplicatii web si mobile) simple si pe intelesul utilizatorilor.Deprinde in cele doua zile de training cele mai importante metode si tehnici pentru a-ti putea incepe cariea de UX Designer sau pentru a duce produsele tale digitale la un… Read more…

Dear Digital Marketers, Now that a new year has started, we plan on conducting these meetings on a monthly basis, with the same recurrence: the meetups will be held on the first Tuesday of each month. Having this in mind, please schedule/book the dates in your calendar.  This Tuesday we will… Read more…